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How to access the D2D portal from a mobile device

 

In order to access the D2D Portal, you must first register your federal (.gov) email address with MAX.GOV. 

 

Before you start:

Make sure you have installed one of the following authentication applications on your device:

  • SecureAuth
  • Google Authenticator
  • Microsoft Authenticator
  • Authy
  • Or another authenticator app compatible with MAX.gov

 

Steps to access D2D:

 

   Step 1: Open an Internet browser on your mobile device

   Step 2: Enter d2d.gsa.gov

   Step 3: Select Login located to the right of the search bar

D2D public landing page with outlined Login button
 

   Step 4: The following screen should appear:

MAX.gov Login page with PIV or CAC Card selected tab
 

   Step 5: If instead of the screen above, you receive the following error, clear your browser cache and repeat the steps above

GSA Warning message
 

   Step 6: Tap MAX.gov User ID

MAX.gov Login page with MAX.gov User ID outlined tab
 

   Step 7: Enter your User ID (email address) and Password on the next screen

MAX.gov Login page with MAX.gov User ID selected tab and User ID and Password outlined inputs
 

   Step 8: Tap Continue with User ID

MAX.gov Login page with MAX.gov User ID selected tab and Continue with User ID outlined button
 

  • If this is your first time accessing D2D on a mobile device, you will need to complete a one time registration of your device with the authentication app before proceeding
  • Watch this video to learn how to register your device

 

   Step 9: Open the authentication app (i.e., SecureAuth, Google Authenticator, Microsoft Authenticator, etc.) you previously installed on your device

   Step 10: Obtain the 6-digit code generated by the app

   Step 11: Return to the D2D login process and enter the 6-digit Validation Code

   Step 12: Select Continue to access the D2D portal